PRODA and NDIS Portal: A Guide for Providers

The PACE system update changed how providers interact with the NDIS. If you are still manually keying claims into the portal, you are wasting hours every week.

Bulk Uploads

You should be generating a "Bulk Upload CSV" from your rostering software (like ShiftCare). This allows you to claim for 100 participants in one click.

Reconciling Payments

The NDIS pays in lump sums. A $10,000 deposit might cover 50 different invoices.
Tip: Use a "PRODA Clearing Account" in Xero.
1. Mark invoices as paid into the Clearing Account.
2. Allocate the bulk bank deposit to the Clearing Account.
3. Any discrepancy usually indicates a rejected claim that needs follow-up.